integrated Clinical Advance Neurosciences (i-CAN)

In our continuing efforts to provide availability of our clinical services to our patients who are unable to be seen in person, we can in certain circumstances, offer you will appointments via Skype. This service is available to current patients who to are unable to be seen in person due to travel or other types of personal emergency like illness.

Requirements to schedule an online Skype appointment, please complete the following steps:

1. Make sure you have a webcam
2. Download Skype for free at http://www.skype.com/en/ and create an account
3. Add integratedclinicalneurosciences to your Contacts
4. Schedule your Skype appointment by calling the office at (408) 358-8090
5. And have the office confirm that your ID

On the day of your appointment, please follow these steps:

1. Make sure that your device is in proper working order and you are already log in on Skype
2. Call the office in advance preferably 30 minutes prior to your appointment and take care of the necessary fees for the time scheduled, with the front desk(easiest by credit card).
3. If you haven't already done so, please confirm your ID to make sure that we have you available on our contacts.
4. Please be by your device during the scheduled appointment time and we'll be connecting with you as soon as our clinician/doctor and is available to conference with you.
5. Please have a list of your questions ready for the appointment.

Tips to help make your online consulting experience a success:

• Quality of Skype calls greatly depend on your internet connection. To yield better results, it is best to use a wired connection
• Download and install the latest version of Skype
• Close other programs: Running a number of programs at the same time can make Skype slower
• Check to make sure your webcam, microphone, and speakers are working properly
• For an easier conversation, find a quiet place. It is difficult to talk in a place where there are a lot of distractions
• If you are new to Skype, practice with a friend before your appointment.